Hotel Name: Hamlet Inn
Hotel Location: 1532 Mission Dr, Solvang, CA 93463
On the outside and inside the hotel is very pretty. However, looks can be deceiving and this is the case.
We came to the hotel an hour after when we said we would show up. Traffic was horrible. When we got to the hotel, we parked next to a parked car in front next to the entrance into the office. My mother went to check us in while I stayed in the car with my son. She came back with an envelope. The envelope was taped to the door with our last name on it. Strike one. The hotel worker was very trustful. What if someone decided to take the envelope and use the room? We would be sleeping in a car if that happened IF we didn’t find another hotel. And, it could have created problems…I don’t want to think about those.
Strike 2. The hotel has 16 rooms and 14 parking spaces. All parking was taken and on the street it was full. My mother had to park a street off and in the morning when she asked the hotel worker where there is extra parking. The hotel worker said that one can park on the street and in the neighborhood parking. My mother told her that she looked to park in the neighborhood parking but one CAN’T park there overnight. They have a sign and everything. The hotel worker said that she didn’t know that. So the hotel either needs to get rid off two rooms or add parking space. Buy it from the city? Not sure how it works. My mother reparked the car to the hotel’s parking around 6:00 AM. We woke up because my son wanted to feed and she saw that there was a space available now. Annoying, not comfortable and not safe. We get a hotel with parking so our car would be safe, not so we could park god knows where.
Strike 3. We came to the hotel, close to midnight. We bought snacks and microwavable soups at Albertson’s before entering the hotel. Everything’s closes in Solvang in early evening and it was midnight. I went to bed with eating a little bit of chips. And, here’s why. The hotel DOESN’T have a microwave! I couldn’t heat up my son and I was starving. As a breastfeeding mother, one needs food at different times of day and night to keep up with the energy and I could’t have my dinner. I was mad. In the morning, I asked the hotel worker if the hotel will be adding microwaves in the future and the response was – “No. The owners don’t like them.” Owners may not but travelers who travel this late need them so they could eat before sleeping. They may need to think about what they like and if its relevant to their business.
Strike 4. The hotel worker looked and acted like she was above everything. She was rude and seemed not to care how she was acting or communicating. I didn’t like conversing with her at all.
Strike 5. Maid service tried cleaning twice! We didn’t even check out yet and we clearly were still using the room. Once was like at 8 am and then second time around 10. Check out was at 11. I know that they want to do the job and go home but seriously! Stop. I felt unwelcome and like they were trying to kick us out. The room was expensive and to be treated like that really got to me.
To summarize, I will not be returning to this hotel. The next time, I’ll be staying at the Viking Motel. It’s cheaper and better. 1506 Mission Dr, Solvang, CA 93463. I give 5 stars to that one. I stayed in that one in the past but this time, my sister made this reservation. Argh.